Terms of service

Last Updated
September 24, 2026

Welcome to Minamy. These Terms of Service ("Terms") govern your access to and use of our website, https://www.minamy.com/ (the "Site"), including the products, services, features, and purchases available through the Site.

By accessing or using the Site, you agree to be bound by these Terms and the applicable policies published on the Site. If you do not agree to these Terms, please do not access or use the Site.

Store Information

Minamy is an independently operated online retailer offering women's, men's, and kids' footwear.

Eligibility and Acceptable Use

By using the Site, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you are using the Site with the consent of a parent or legal guardian.

You agree not to use the Site for any unlawful, fraudulent, abusive, or unauthorized purpose, interfere with the security or proper functioning of the Site, or introduce harmful code, malware, or other malicious software.

Product Information and Availability

We make reasonable efforts to display product information, including descriptions, sizing, pricing, and availability, as accurately as possible. Actual colors may vary depending on your display settings, lighting, or device screen.

All products are subject to availability. We may update product listings, limit quantities, or discontinue products when appropriate. If a product becomes unavailable after an order has been placed, we will notify you and may cancel the affected order or provide another available resolution, including a refund .

Order Acceptance and Cancellation

Receipt of an order confirmation email acknowledges that we have received your order request but does not necessarily constitute final acceptance of the order.

We may review, decline, or cancel an order where permitted by applicable law, including in cases involving payment authorization issues, inventory availability, payment security concerns, pricing or listing errors, or violations of these Terms.

If an order is canceled after payment has been received, we will issue a refund in accordance with the applicable payment provider's processing procedures.

Payment Methods

Available payment methods are displayed during checkout and may include Shop Pay, Shop Pay Installments, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal .

Payment authorization is required before an order can be processed. Payment transactions are processed by Shopify and applicable third-party payment providers or payment services.

Shipping and Delivery

Shipping coverage, processing and handling times, estimated transit times, tracking information, and other applicable shipping details are governed by our Shipping Policy.

Shipping is currently offered free of charge as described in our Shipping Policy.

Estimated delivery times are provided for reference only and are not guaranteed delivery dates. Please ensure that your shipping address is accurate and complete.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Eligible products may be returned within 30 calendar days from the date of delivery, subject to the conditions and procedures stated in that policy.

Return shipping responsibility, return authorization requirements, refund handling, and other applicable return conditions are determined in accordance with our Return & Refund Policy.

Customer Accounts

If account functionality is available and you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You agree to provide accurate and current information and to notify us if you become aware of unauthorized access to your account.

Intellectual Property

Content made available on the Site, including logos, text, graphics, images, product photographs, and design elements, may be owned by Minamy or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or otherwise use Site content without authorization, except as permitted by applicable law.

User Submissions

If you voluntarily submit reviews, comments, photographs, or other materials to us, you grant Minamy a non-exclusive, royalty-free license to use, reproduce, display, and publish those materials for legitimate business purposes, subject to applicable law and any rights you may have under applicable privacy or intellectual property laws.

You are responsible for ensuring that your submissions do not violate applicable laws or infringe the rights of others.

Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, the Site and its content are provided on an "as is" and "as available" basis. We do not make warranties or representations beyond those that cannot lawfully be excluded under applicable law.

To the fullest extent permitted by applicable law, Minamy will not be liable for indirect, incidental, special, punitive, or consequential damages arising from or related to your use of the Site or products purchased through the Site.

Nothing in these Terms is intended to exclude, restrict, or limit any liability or consumer right that cannot lawfully be excluded, restricted, or limited.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Minamy and its owner, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your material violation of these Terms, unlawful use of the Site, or infringement of the rights of another party.

Governing Law and Dispute Resolution

These Terms shall be governed by applicable law.

Nothing in these Terms limits any mandatory consumer rights or remedies available under applicable law.

Severability and Termination

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the remaining provisions shall remain in effect.

We may suspend or terminate access to the Site where reasonably necessary, including in response to conduct that violates these Terms or applicable law.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, services, or applicable legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions regarding these Terms of Service, please contact us:

Store Name
Minamy

Website
https://www.minamy.com/

Email
hello@minamy.com

Phone
+1 949-314-0043

Business Address
23 Portica, Newport Coast, CA 92657, United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (PT)
Saturday – Sunday: Closed