Privacy policy
Last Updated
September 24, 2026
This Privacy Policy explains how Minamy ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit our website, place an order, create an account , contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Who We Are
Minamy is an independently operated online retailer offering women's, men's, and kids' footwear.
Website
https://www.minamy.com/
Customer Support Email
hello@minamy.com
Customer Support Phone
+1 949-314-0043
Business Address
23 Portica, Newport Coast, CA 92657, United States
Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use our website, and information provided by service providers that help us operate our business.
Information You Provide
When you place an order, use available account features, subscribe to communications , contact customer support, or otherwise interact with our website, we may collect information such as your name, email address, phone number, billing address, shipping address, order details and purchase history, payment confirmation information, customer service communications, and return or refund requests.
Payment information may be processed by applicable payment providers.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including information about your IP address, browser type, device information, operating system, website activity, and cookies or similar technologies.
This information may be used to operate and improve website performance, understand how visitors use our website, help reduce unauthorized transactions, and improve the shopping experience.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders.
- Process and verify payments and help reduce unauthorized transactions.
- Provide customer support.
- Send order confirmations, shipping updates, and other service-related communications.
- Process returns, refunds, and other order-related requests.
- Improve our website, products, and customer experience.
- Measure website performance and, , marketing effectiveness.
- Send promotional communications where permitted by law. You may opt out of marketing communications at any time.
- Comply with legal, accounting, tax, regulatory, and other applicable obligations.
Service Providers and Business Partners
We may disclose limited personal information to service providers and business partners that help us operate our business, including payment processors, shipping and delivery providers, customer support services, payment security providers, website and ecommerce service providers, analytics providers, and marketing or advertising partners .
These parties may receive information reasonably necessary to provide their services or support our business operations and are expected to handle information in accordance with applicable requirements.
Shopify and Other Service Providers
Our ecommerce services are supported by Shopify and other service providers that may process information on our behalf or as part of providing their services. Payment transactions may also be processed by applicable payment providers and payment services selected during checkout.
Analytics and Advertising
Depending on the services enabled on our website, we may use analytics and advertising technologies to understand website performance, improve our products and services, and measure the effectiveness of marketing activities.
Depending on the services enabled on our website, these technologies may collect information such as device information, browser information, website activity, referring source, advertising interactions, conversion events, and cookie identifiers.
, information may be used for advertising measurement, personalization, or remarketing in accordance with applicable law and the settings of the services we use.
Cookies and Similar Technologies
We may use cookies, pixels, web beacons, tags, and similar technologies to operate and improve our website, support essential functionality, shopping cart and checkout functions, security and payment-related checks, website analytics, performance measurement, remember user preferences, and support advertising or remarketing activities .
You may manage or disable certain cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including rights to access, correct, delete, or restrict certain processing of your personal information, as well as rights to opt out of certain marketing, targeted advertising, or other uses of personal information
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
To exercise applicable privacy rights or submit a privacy-related request, please contact us at hello@minamy.com. We may need to verify your request before completing it as permitted or required by applicable law.
Your Privacy Choices
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our marketing communications.
Where supported and applicable, we recognize browser-based privacy preference signals, including Global Privacy Control (GPC), in accordance with applicable law and the services enabled on our website.
Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, complete transactions, comply with legal obligations, resolve disputes, help reduce unauthorized transactions, and maintain appropriate business records.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage can be guaranteed to be completely secure.
International Visitors
Minamy serves customers in the United States and other countries. If you access our website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us at hello@minamy.com, and we will take appropriate steps to address the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements. Any updates will be posted on this page together with a revised Last Updated date.
Contact Information
If you have questions regarding this Privacy Policy, your personal information, or applicable privacy rights, please contact us:
Store Name
Minamy
Website
https://www.minamy.com/
Email
hello@minamy.com
Phone
+1 949-314-0043
Business Address
23 Portica, Newport Coast, CA 92657, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (PT)
Saturday – Sunday: Closed
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